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Employee Spotlight on Rockview Family Farms’ Quality Systems Manager

August 28, 2018

A Fresh Face Committed to Providing the Highest Quality Milk

At Rockview Family Farms we take pride in producing the highest quality milk. We have a team of experts working hard behind the scenes to make that happen. Jolene Bui, our Quality Systems Manager, is an essential part of that team. Jolene loves the fast-paced nature of her job and thrives on managing all of the details that make operations run smoothly.

Jolene joined the Rockview family in March of 2017 after working in the dairy industry for 18 years. She was hesitant to start over with a new company at first because coworker relationships are very important to her. She says she now loves the team and felt completely supported by her fellow workers and appreciates how her supervisor and plant manager will jump in to help anytime she needs it. In her words, she is glad to be part of a crew that is making a difference and she is “lucky to find my home now.”

Jolene’s role as Quality Systems Manager is dynamic and different every day. Jolene is responsible for anything related to quality – inspecting equipment, sanitation, food safety, maintenance, lab procedures and production. Jolene oversees it all to make sure that everyone is following protocols, temperature according to the pasteurized milk ordinance, and federal regulations. She needs to make sure they are ready for spontaneous inspections and FDA audits. She loves that she can rely on her team to make sure all of the moving parts are in place. Jolene’s top priority is to keep customers safe and satisfied and give them the best milk on the market.

5 Things You May Not Know About Our Quality Systems Manager:

  1. Jolene’s favorite Rockview Family Farms product is whole milk
  2. The youngest of Jolene’s three children loves seeing the Rockview truck at her school and of course enjoys the chocolate milk too!
  3. Jolene is originally from Vietnam and loves tropical plants
  4. Gardening is one of Jolene’s favorite past times – at the end of the day she goes to her backyard to check on her vegetables before even going in her house!
  5. When Jolene first tasted our milk she was blown away – so much fresher than the competition! It gives her confidence that we have our own farm and provide the freshest and most delicious milk to our customers.

At the end of the day Jolene likes going home knowing that the plant is running smoothly without any safety or quality concerns. If anything is not as it should be she doesn’t want to leave work because her top priority is ensuring the highest quality product ships out and makes customers happy. We are so grateful for Jolene’s dedication and value her as part of the Rockview Family!


Our virtual Christmas card to all of you!! 🎅🏼🌲🥛 Who is planning on bundling up to see some lights tonight?? Tis the season for holiday light shows and boat parades! 🌲🎅🏼 — TELL US, what will be on your thermos tonight, creamy hot chocolate or spiked eggnog?? — The first person to tag us in a picture of their warm beverage of choice will receive a $15 @grocery_outlet gift card!! You didn’t think we would let #nationalcookieday pass without a shout out to our BFF, did you? Cookies + Milk = ❤️ Did you know our cows know how to floss? 😂🐮🎼 We had so much fun at the Downey Christmas Parade! 🎅🏼 See that in the background?? Check out our BILLBOARD on Lakewood Blvd near Firestone! — TAG US in a photo of the billboard for a chance to win a @grocery_outlet gift card! 🚐 • • • #divco #divcomilktruck #rockviewfamilyfarms #buylocal #localmilk #newbillboard #socal #downey It’s officially EGGNOG season!! 🎅🏼🥛🎄 Raise your hand if you’ve got a carton in your fridge!! 🖐🏼 (📸 from @etggolf) • • • #eggnog #eggnogseason #christmas #christmasseason #tisthrseason #holidaynog #rockviewfamilyfarms Happy Thanksgiving everyone! Hope you have a wonderful day celebrating and giving thanks with you’re loved ones! 🍽🍁🦃 If you entered our contest yesterday, check our stories for the answers and winner announcement! • • • #thanksgiving #thanksgivingmeal #thankful #rockviewfamilyfarms 🍂THANKSGIVING CONTEST🍂 Match the classic Thanksgiving Dish (first 5 images) with the Rockview product (last 5 images) that you use to make it! The more dishes you match, the more chances to win! — One winner will be selected to win a Rockview insulated lunch bag and a $15 @grocery_outlet gift card!! — #contest #thanksgivingmeal #greenbeancasserole #pumpkinpie #mashedpotatoes #biscuits #creamedcorn The results are in!! Thanks to all of you who liked and shared our posts, we are donating $620 to @foodonfootla to help them feed and equip the homeless this Thanksgiving season! 🦃 • • • #foodonfootla #rockviewfamilyfarms #quarterlycowmunitygiving #togetherwecan #giveback #feedhomeless Proud supporter of the @vchsdefenders cross country team! 🏃🏼‍♀️🍫🥛 • • • • • #runfast #crosscountry #rockviewfamilyfarms #milk #chocolate milk LAST DAY to raise money for @foodonfootla by LIKING or SHARING this post!! Together we can make an impact this Thanksgiving season 🦃 — Food on Foot does not accept government assistance in order to focus on high quality care without red-tape or restrictions. As a result, Food on Foot depends primarily on the hard work of volunteers and donors who provide the vast majority of the financial support!! • • • • • #rockviewfamilyfarms #giveback #thanksgiving #foodonfootla #homelessness #feedthehomeless Since 1996, Food on Foot has been assisting the homeless people of Los Angeles with hot, nutritious meals every Sunday and a new life off the streets. — Food on Foot's Work for Food program empowers homeless people by helping them earn their way off the streets as fully-employed and self-sustaining members of society. Graduates from this program earn a full-time job, housing, a life-skills education, and the confidence needed to make their accomplishments long-lasting. LIKE or SHARE this post to raise money for @foodonfootla! (See last post for details)