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Employee Spotlight on Rockview Family Farms’ Route Foreman

February 4, 2019

Transportation Team Player

Hector Palafox has been working at Rockview Family Farms since September of 1998. In over 20 years of service in dedication to the company, Hector has filled a variety of roles and positions including Class A Driver, Yard Goat Driver, Relief Driver, Utility Driver, Dispatch and his current role as Route Foreman. As a leader in our transportation department, Hector plays a key role in making sure that Rockview Family Farms’ quality products get delivered in a timely manner with top notch service.

A Day in the Life

A typical work day for Hector starts at 11:30 pm. There is a lot of behind-the-scenes work that needs to happen before early morning deliveries are made that often go unnoticed. Hector begins his day checking emails for special instructions from salesmen and superiors. He then checks for employee absences to ensure that he has enough man power and secured equipment. Hector then finishes up work that wasn’t finished during the day including printing invoices and getting all 50 routes ready to go out before the driver arrives.

Once these logistical tasks to plan the routes are done, Hector then tends to the trucks. Since the mechanics don’t work at night, Hector takes manual and computer-generated temperatures of each trailer and fixes any problems himself. This could mean jump-starting trailers, tractors and bobtails, putting air in tires, fixing lift gates and replacing light bulbs or marker lights. The last step in getting the trucks ready is weighing them to make sure that they are DOT compliant.

Communication is Key in Transportation

Hector emphasized the importance of making sure he communicates with all other departments to make sure products are loaded correctly and delivered to the right place in a timely manner. Hector works closely with the sales team, the production plant, the warehouse and the load out team. A perfect day to Hector is one that runs smooth with no call outs, injuries, shortages, computer glitches or equipment problems! When all product is loaded and ready in the correct trailer, and drivers are heading out on their routes, he is happy!

Thanks for Your Service Hector!

When he isn’t at Rockview Family Farms making sure everything runs smoothly in our Transportation Department, Hector enjoys going on Harley rides with his wife, friends and co-workers. He enjoys doing long rides and charity rides with this close knit group. Hector also enjoys playing golf with coworkers and coaching a local softball team. Under his leadership, the softball team at Long Beach City College has made it to the play-offs every year since he joined three years ago. Hector is a great guy with a positive attitude and is a key player in our team. Hector was recognized with the Driver of the Year Award in 2010 and continues to excel and invest in our drivers. Thank you for your service and dedication, Hector!


Freshest taste around 👌🏼 Delivering farm fresh milk to a store near you! 🚛🚚 (Safely) snap and post a picture of one of our trucks on the road this week and we will send you a @grocery_outlet gift card! What did the buttermilk say to the refrigerator? Close the door, I’m dressing! Buttermilk dressing screams summer freshness! On a salad or as a dip, you’ll want to eat it with a spoon. 🥄(Go ahead, we won’t shame you!) Check out a tasty buttermilk recipe in our profile 😋 Want to spruce up your favorite recipes for baked goods? 🍪🥞🧁 Use Buttermilk instead of regular milk. It’s not just good for pancakes! Even if you use a box mix the buttermilk will make it special. This year we had the honor of awarding two college scholarships, click the link in our profile to read all about it in the Downey Patriot! 👩🏽‍🎓📚 We’re thankful for dads! Hope all of you fathers out there felt the love today for all your hard work and sacrifice ❤️ Just in time to plan your Father’s Day barbecue! He’s a classic and so is a 7-layer salad. You’ll be able to use all your veggies from your community garden plot. A 7-layer salad is a tradition worth keeping alive and when you substitute sour cream instead of mayo, you’ve made it taste even better. Layer fresh peas, shredded cheddar, diced tomatoes, green or red onions, bacon, sliced celery, and top with sour cream in a deep clear dish like a trifle bowl for a beautiful centerpiece on your next buffet. You’ll need about 12 ounces of each ingredient, but make it your own. If these aren’t your favorite ingredients, swap in your favorites. Some families are known to use lettuce, diced ham, and chopped eggs. Have fun and enjoy! 🥙🥒🌽🥕🥓🥒🥗 Rockview Family Farms has been the supplier of school milk to districts across the southland for decades. Watch these “Raised on Rockview” students show their pride. 🎥🎞🥛 Click the link in our profile to watch all of the videos! School is out and it’s been a pretty “Good Year”, but we’re so glad it’s summer!! We’re sure it will go by in a blimp of an eye 😉 #dairymonth #summer #goodyearblimp #vintagecars #divco #divcomilktruck #rockviewfamilyfarms When celebrating National Dairy Month, don’t forget the butter! 🥩🥦🌽 Add some tarragon for a delicious béarnaise sauce that dresses up steaks, potatoes and veggies like asparagus or corn on the cob! Is this an acceptable lunch on #NationalDonutDay? 🍩🥛🍫🍩 Overnight Oats are easy to prep the night before and are packed with nutritious goodness. Make some for the whole family to enjoy hot or cold! 🍓🍌🥬🍫🥜 Check the link in our profile for recipes from @chocolatecoveredkatie